Returns & Exchanges

At NATURALTEIN, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unwashed and unworn items with original tags still attached into the original shipping mailer or a secure box.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Refund

Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing